SMS Terms & Conditions

Last Updated: October 1, 2026

Hilton Grand Vacations SMS Services Program “Program” By entering your mobile telephone number and opting into SMS communications from Hilton Grand Vacations and its family of companies ("we," "our," or "us") and our marketing partners, you expressly consent to receive Program text messages related to our products, services, promotional offers, vacation packages’ sweepstakes confirmations, notifications, and account notifications, appointments, account notifications, and other business communications. You may opt-out of these communications at any time, and consent to receive marketing text messages is not required to obtain any services on our site. Where required by law, including the UK Privacy and Electronic Communications Regulations (PECR), we will obtain your consent before sending marketing messages. Additionally, some of the data that may be transmitted as part of this service may be governed by the Website Terms of Use, our Privacy Policy, and any other applicable terms and agreements related to your use of Company’s services.

Access to Services
You may enroll in the Program by texting a designated keyword (for example, JOIN, VACATION, OFFERS, or another advertised keyword) to our short code 55446. By doing so, you authorize us to send messages associated with the program described in the advertisement or call-to-action. In order to receive these notifications, you must have a mobile communications subscription with a participating carrier or otherwise have access to a mobile communications network through which Hilton Grand Vacations sends these notifications, as well as any carrier services necessary to send text messages, and pay any service fees associated with any such access. YOUR CARRIER’S TEXT MESSAGING RATES WILL APPLY TO ALL TEXT MESSAGE COMMUNICATIONS MADE IN CONNECTION WITH THE SERVICES. ACCORDINGLY, ALL PRICING, BILLING, REFUND AND OTHER RELATED INQUIRIES AND SUPPORT MUST BE DIRECTED TO YOUR CARRIER’S CUSTOMER SUPPORT TEAM.

Supported Carriers include, but are not limited to: AT&T, Verizon Wireless, Sprint, T-Mobile, Alltel, CellularOne, Virgin Mobile, U.S. Cellular, Metro PCS. The wireless carriers are not liable for delayed or undelivered messages.

Message Frequency
Message frequency will vary based on your relationship with us and the Program services requested. Message and data rates may apply according to your mobile carrier plan.

Opt-Out
Reply STOP at any time to unsubscribe. A confirmation message will be sent and no further marketing messages will be delivered.

Help
Reply HELP or contact us at Guestexperience@hgv.com.

Privacy and Data Protection
Our collection of information from you, such as your mobile phone number, is subject to our Privacy Policy, which is available at https://www.hiltongrandvacations.com/en/privacy-notice

Third-Party Providers
We may use third-party service providers to facilitate SMS delivery and process data on our behalf.

Disclaimer
We are not responsible for delayed or undelivered messages due to carrier or network issues.

Updates to Terms
These terms may be updated from time to time. Continued participation indicates acceptance of any updated terms.

Contact Information
Hilton Grand Vacations 5323 Millenia Lakes Blvd. Orlando FL 32839
Guestexperience@hgv.com