Stay Alert. Stay Protected.
Timeshare scams are becoming more sophisticated and harder to detect. Fraudsters often pose as companies offering to help you exit, rent or sell your vacation ownership. These schemes also can look convincing — sometimes unfolding over weeks or months — so it’s critical to stay vigilant and know how to spot fraudulent communications before they cause harm.
Watch Now: Stay Smart, Stay Safe: Outsmarting Timeshare Scams
What You Need to Know About Timeshare Fraud
Fraud tactics are constantly changing, and understanding how they work is your best defense. Reports from the U.S. Treasury Department link certain schemes to cartel activity, ranging from one-time contact to complex, multi-step communications.
To stay ahead of the scams:
Be cautious of unsolicited offers to help you exit, rent or sell your ownership — especially if they sound too good to be true.
Verify any legal or government claims before responding. Fraudsters often pose as law firms or government agencies, claiming to recover lost money or address “illegal activity” on your account.
Never share personal or financial information unless you’re sure the source is legitimate. These tactics are designed to pressure or confuse — don’t fall for them.
HGV Stock Scams Continue
Fraudulent groups have been impersonating Hilton Grand Vacations or using the name and likeness of attorneys, banks, affiliates or other institutions — for fake HGV stock‑repurchase or bonus‑award offers. HGV will never initiate contact with you directly or through a third party to purchase or repurchase shares or bonus stock awards.
Your Trusted Resources
HGV provides year-round timeshare fraud education on your Member website. There you’ll find articles, flyers and videos to help you:
- Spot and avoid scams
- Report suspicious activity
- Stay up-to-date on the latest timeshare fraud news
If you receive a communication that seems suspicious or when in doubt, please reach out to us first. We are here to help you stay alert and enjoy your vacations for years to come.
Access Education Tools
Remember: Always be vigilant about any unsolicited offers to sell, rent or advertise your timeshare and reach out to us immediately for any questions or concerns.