Points Adjustment for All Hilton Grand Vacations Club Members

On February 24, 2022, Hilton Grand Vacations will adjust the number of Points allocated to a Club Member’s vacation ownership interest and vacation packages purchased by non-Members, as well as the number of Points required to make a reservation. The adjustment consists of a 60% increase — every 1 Point will be increased to 1.6 Points. Adjusting all Points will create one consistent, simplified Points scale across as we integrate Hilton Grand Vacations and Diamond Resorts into one company.

If you have additional questions, contact us at 866-836-4482.

Frequently Asked Questions

  • Soon after Hilton Grand Vacations’ acquisition of Diamond Resorts, we conducted an analysis of all Club programs to determine the best way to integrate the companies. The analysis determined that adjusting all Points up by 60% creates one consistent, simplified Points scale. This is necessary for the company to operate a centralized reservation system and to allow Members easy access to product options across both Club programs in the future.

  • Hilton Grand Vacations will be adjusting Points on February 24, 2022.

  • Your vacation package and reservation rights remain the same — you’ll be able to make reservations at a Hilton Grand Vacations property as you were informed during the sales process.
    What is changing is the number of Points allocated to your package and the number of Points required to make a reservation. The adjustment consists of a 60% increase. In other words, every 1 Point will be increased to 1.6 Points.
    For example, if your package is allocated 5,000 Points, this allotment will increase to 8,000 Points starting February 24, 2022.
    Likewise, the number of Points needed to make a reservation will be adjusted by the same 60%. If a reservation requires 5,000 Points on February 23, 2022, that same reservation will require 8,000 Points starting on February 24, 2022. Hence, your ability to make reservations using your Points stays the same.

  • Your vacation package and reservation access remain the same — you’ll be able to make a reservation at a Hilton Grand Vacations property as you were informed during the sales process.
    What is changing is the number of Points allocated to your vacation package ownership and the number of Points required to make a reservation. The adjustment consists of a 60% increase. In other words, for every 1 Point in your package, you will receive 1.6 Points.

  • No. With this adjustment all Points allocations and requirements are being adjusted equally. Hence, your ability to make reservations using your package stays the same.

  • This is a permanent change to all current Points balances for HGV Club Members and package holders.

  • There is no cost to you associated with this initiative. 

  • No, you do not have the option to opt out of the Points adjustment. The adjustment will be conducted system-wide across all accounts.