A Visitor’s Guide To New York City’s Subway System

To me, the New York subway system is an essential piece of the New York experience. Riding it can open up new adventures and experiences to those staying at the Hilton Clubs in New York.

I enjoy the subway because it’s easy, generally faster than a taxi or rideshare and relatively inexpensive. I sit down, relax and let the train take me where I want to go. All five New York City Hilton Club Resorts: West 57th Street, a Hilton Club; The Quin, a Hilton Club; The Central at 5th, a Hilton Club; The Residences, a Hilton Club; and The Hilton Club — New York are located within short walking distance of subway stops.

Step outside West 57th Street, a Hilton Club and board the nearby subway. From there, you can travel to places including the Museum of the Moving Image in Queens, the Hamilton Grange National Memorial (Alexander Hamilton’s home) or the ferries to visit the Statue of Liberty and Ellis Island.

However, for first-time and infrequent visitors, the subway can seem confusing and intimidating. That can be overcome with the help of the official MTA app and an open mind.

Navigating NYC’s Subway System

1. The MTA Subway App

This free MTA (Metropolitan Transportation Authority) app is a lifesaver and a must for using the subway. It’s similar in user interface to other navigational apps, like Google or Apple maps. When plotting a route, restrict the app to subway routes, and it will generate several choices with various stops and lines.

You can also “favorite” certain trips to save them. For example, I have the route from Amtrak’s Moynihan Train Hall to West 57th saved as a favorite. It’s usually a quick 15-minute ride with several options: either the route from Penn Station to Columbus Circle at 59th Street or Herald Square to the corner of West 57th and 6th Avenue. 

2. Paying The Subway Fare

The turnstiles allow the quick tapping of a chip-enabled credit card. Be aware that if you have multiple people in your party, you’ll each need your own card because the system balks if you try to use the same card twice in a row.

3. Know Your Subway Exits

Often, subway stations have multiple exits, and they’re generally marked as North/South/East/West. For example, if you exit at Columbus Circle at 59th Street and your final destination is either West 57th or the Quin, the walk is south to 57th and west towards 6th Avenue, so look for the exit with those directions.

4. Check For Posted Subway Signs

Large subway stops, such as 42nd Street Times Square or Grand Central Terminal, often include multiple levels and platforms. It can be overwhelming at times.

Don’t rush to grab a train if you’re uncertain. There will be another one in 10 minutes or so. Instead, take a breath and read the signage. If needed, ask for help. I have found New Yorkers to be friendly and helpful.

5. Have Patience When Traveling By Subway

There are times when trains run late due to issues at another platform, a change in schedules or work on the tracks. Check the MTA app and platform boards for real-time updates.

6. What To Expect For A Smoother Ride

Subway platforms are often not the cleanest, and unlike the trains themselves, they aren’t air-conditioned. The noise level can also be quite high as trains arrive and depart from the station.

For those with mobility challenges, the subway can be particularly difficult to navigate. Reaching the platforms often requires climbing several flights of stairs, first from the street to the turnstiles, and then from the turnstiles down to the platforms. While subway cars can get quite crowded, you can usually find a seat once on board.

7. Staying Safe On NYC’s Subway System

A final word for those worried about the safety of the New York subway system. Crime is relatively rare. I’ve ridden it alone, with children and in a group with family members or friends. The worst that’s happened is an unpleasant encounter.

That said, use common sense for safe riding. Be aware of your surroundings. Stay behind the yellow lines until the train stops and step aside to let those exiting before you get on. When riding alone, try to avoid entering or exiting at isolated stations on the outskirts of the city, especially late at night. Crimes spike between 1 a.m. and 4 a.m., so be more aware if riding during those times. Take a taxi or rideshare instead.

Read “Roman Retreats And Countryside Discoveries: A Palazzo Catalani Adventure” to learn about one Member’s journey into another iconic city.