Contact Us

Whether you’re a current or potential Owner, Member or Guest, reach out to us with your questions or comments here. We’ve got the answers you need, and we look forward to hearing from you.

Our Frequently Asked Questions page may also have the answers you need.

Current Owners and Members

Ask us about upgrade options, upcoming trips, using your HGV ClubPoints — or, just share your feedback with us here.

Purchase Vacation Ownership

Learn everything you need to know about becoming an Owner with Hilton Grand Vacations.

Purchase a Vacation Package

Visit our Start Traveling page to choose from our latest vacation offers. Additional destination offers can be found under the Resorts and Destinations tab at the top of the Start Traveling page.

Vacation Package Holder

Here's where to go if you have a question about a vacation package you've purchased or need to make a change to your existing plans. For general inquiries regarding vacation packages, please contact us at 1-407-745-3157.

Recent Resort Experience

Tell us about a recent vacation you took with us, get help with lost and found items, and ask any questions you may have.

If you’d like travel inspiration and special deals delivered directly to your inbox, subscribe to our newsletter.