Travel Alert

Novel Coronavirus Alert: Important Information for HGV Owners & Guests: LEARN MORE

Cookie Statement

This website uses cookies to ensure users get the best experience on our website. Learn More.

Timeshare

Ask a Club Counselor: What New Timeshare Owners Need to Know

The Vacationeer

Hilton Grand Vacations offers a whole world of travel right at your fingertips. But with so many options to explore, it’s easy to lose track of your benefits.

As a new timeshare owner, it might take time to get used to the vacation ownership lifestyle. Thankfully, our Ask a Club Counselor series is here to help you get the most out of your new purchase.

Here’s some advice to help new timeshare owners navigate a lifetime of memorable vacations:

Q: Is there an advantage to owning at multiple properties?

Club Counselor: It’s really a personal choice. If you have a specific location you like to travel to, it makes sense to purchase at that property so you can take advantage of the Home Week Priority window. But if you want to try out different properties, you can always use your ClubPoints to travel somewhere new each year.

Q: What are Bonus Points, and how can I use them?

Club Counselor: Bonus Points are additional or “bonus” Club currency. They’re awarded with the purchase of a vacation ownership package or through Club-affiliated programs and ClubPartner relationships.

Bonus Points are valid for a maximum of two years and can be redeemed for reservations at Club resorts, ClubPartner Perks and hotel reservations at participating properties. If you want to get creative with your points, you can use them on RCI exchange vacations, specialty merchandise and gift certificates or ClubPoints conversions. You can also apply them toward your annual maintenance fees.

Q: How do I know when my Bonus Points expire?

Club Counselor: Visit the Club Member website. Once you login, click on the Points tab and go to your Points dashboard. You’ll see your Bonus Points listed along with the issue and expiration dates.

Q: Are ClubPoints used for vacations in the year awarded, or in the next year?

Club Counselor: ClubPoints are awarded January 1 each calendar year. They are typically used for vacations in the current year. If you don’t use your ClubPoints in the current calendar year, you can carry them over into the next year.

Q: How can I exchange Points for cruises?

Club Counselor: CruisesOnly, Hilton Grand Vacations cruise partner, offers trips from all major cruise lines and a “best price guarantee” commitment. Use your ClubPartner Perks to book any of our cruise travel options and take your vacation out to sea.

Visit the Club Member website to see what’s available through CruisesOnly and check out all our other travel options.

Explore your opportunities with Hilton Grand Vacations

These are just a few of the tips and tricks we have for new timeshare Owners. If you want to learn more about vacation ownership, fill out our online contact form or give us a call at 800-230-7068. Team Members are always willing to help guide you towards your next vacation experience.

Vacationeer

The Vacationeer

The Vacationeer is a collective of Hilton Grand Vacations storytellers whose goal is to inspire travelers to go further. We're always on the lookout for new destinations to explore, useful travel tips, and unique ideas to help you plan the most memorable vacations possible.

Popular Articles