Travel Alert

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COVID-19 Travel to Hawaii

Last Updated: October 22, 2020 
 
Situation Summary 

  • The governor of Hawaii implemented a pre-travel testing program that begins on October 15, 2020.
  • All incoming travelers who are 18 years of age and older are required to create a profile and fill out an online health questionnaire on the Safe Travels website. The website provides step-by-step instructions on all the steps, online forms and documents that need to be filled out before your trip.
  • Trans-Pacific travelers who wish to avoid the mandatory, 14-day self-quarantine will need to show proof of a valid, negative COVID 19 test within 72 hours of their flight to the state of Hawaii.
  • The state of Hawaii will only accept test results from trusted testing and travel partners. For the latest list of trusted partners visit the Hawaii Department of Health’s Travel page.
  • A partial inter-island travel quarantine is in effect through November 30. The quarantine applies to all persons traveling within the state to the counties of Kalawao, Kauai, Maui and Hawaii (also known as The Big Island). It does not include inter-island travelers arriving on Oahu. The period of self-quarantine begins immediately upon arrival and lasts 14 days or the duration of the person’s stay, whichever is shorter.
  • Inter-island travelers 5 years of age or older visiting Hawaii County (also known as The Big Island) have two options: Show proof of a negative, COVID-19 test from a trusted partner taken no more than 72 hours before your trip to Hawaii County or take a second test (also known as an “post arrival test”) upon arrival at a county-designated facility near the airport. Travelers are required to quarantine while waiting for the test results.
  • HGV timeshare properties in Hawaii County may not be used for quarantine by travelers who must meet the state’s 14-day self-isolation order. This impacts all HGV properties on The Big Island.
  • Japanese nationals traveling abroad are still subject to a 14-day quarantine upon their return to Japan. All travel restrictions on U.S. travel into Japan remain in place.
  • This is an evolving situation involving mandates from both the state and various counties, and this information is subject to change by the government. HGV has no control over the changing government guidelines, and the information we are providing may not be the most up-to-date information. Owners and guests are encouraged to check the websites on this page, and the official websites for the state and each applicable county, for the most up-to-date information.


Travel Testing Requirements

We encourage you to become familiar with Hawaii’s (state and county) travel requirements before your trip. All incoming travelers who are 18 years of age and older are required to create a profile and fill out an online health questionnaire on the Safe Travels website. The website provides step-by-step instructions on all the steps, online forms and documents that need to be filled out before your trip. For more official information, visit:


Flying to Hawaii Flow Chart
Click on the image to enlarge (Image from the Hawaii Tourism Authority)

 

Frequently Asked Questions 

This is an evolving situation and the information contained in these FAQs is subject to change by the government. HGV has no control over the changing government guidelines, and the information we are providing may not be the most up-to-date information. Please check the websites noted on this page for the most up-to-date information.

 

Q: Are there any travel restrictions for the state of Hawaii? 
A: Yes. Before your vacation, please review and understand the restrictions currently in place for travel to and within the state, including local leisure restrictions in each city, face covering mandates, inter-island travel restrictions, 14-day quarantine orders and pre-travel testing requirements (starting October 15, 2020). All incoming travelers who are 18 years of age and older are required to create a profile and fill out an online health questionnaire on the Safe Travels website. For additional official information, visit the Hawaii Tourism Authority website and the government of Hawaii’s official website.
 
Q: Are there any pre-travel testing requirements for the state of Hawaii?
A: Yes. The governor of Hawaii implemented a pre-travel testing program that begins on October 15, 2020. Trans-Pacific travelers who wish to avoid the mandatory, 14-day self-quarantine will need to show proof of a valid, negative COVID 19 test within 72 hours of their flight to the state of Hawaii.

Inter-island travelers 5 years of age or older visiting Hawaii County (also known as The Big Island) have two options: Show proof of a negative, COVID-19 test from a trusted partner taken no more than 72 hours before your trip to Hawaii County or take a second test (also known as an “post arrival test”) upon arrival at a county-designated facility near the airport. Travelers are required to quarantine while waiting for the test results. If your arrival test is positive or inconclusive for COVID-19, you will be referred to the state of Hawaii's Department of Health Hawaii District Office for further handling.

We encourage you to become familiar with Hawaii’s travel requirements before your trip. All incoming travelers who are 18 years of age and older are required to create a profile and fill out an online health questionnaire on the Safe Travels website. For additional official information, visit:

 
Q: Is Hokulani Waikiki by Hilton Grand Vacations Club open?
A: The resort has gradually resumed operations, starting on July 23, 2020. We are only inviting reservations through October 14 from HGV Club Members who currently reside in Hawaii, have not traveled out of the state in the last 14 days and are not subject to the state’s inter-island 14-day quarantine order.
 
Q: Are any properties opening on The Big Island?
A: First arrivals at Kohala Suites by Hilton Grand Vacations Club and The Bay Club at Waikoloa Beach Resort were welcomed starting August 6, 2020. Please know that inter-island travelers to Hawaii County are subject to a 14-day quarantine order. The period of self-quarantine will begin immediately upon arrival and last 14 days or the duration of the person’s stay on the island, whichever is shorter.

HGV timeshare properties in Hawaii County (also known as The Big Island) may not be used for quarantine by travelers who must meet the state’s 14-day self-isolation order. Trans-Pacific travelers arriving on The Big Island are required to find alternative accommodations on their own for the 14-day, mandatory self-quarantine period.


Q: What happens in I’m traveling from Japan?
A: Japanese nationals traveling to Hawaii must abide by the state’s travel requirements and additional county and city mandates depending on their final destination. In addition, Japanese nationals traveling abroad are subject to a 14-day quarantine upon their return to Japan. All travel restrictions on U.S. travel into Japan remain in place.


Q: Can anyone check-in to an opened HGV property after October 15, 2020? 
A: Starting on October 15, both Hawaii residents who have not left the state in the last 14 days and are not subject to the state’s inter-island 14-day quarantine order, and trans-Pacific travelers with a valid, negative COVID-19 test, will be invited to check-in. 


Q: Will HGV properties be observing social distancing and other practices to help prevent the spread of germs? 
A: Yes. All HGV properties are implementing our Enhanced Care Guidelines, which incorporate Hilton CleanStayTM. For more information, visit our dedicated webpage at my.hgv.com/clean-stay.


Q: Do I have to wear a face covering in Hawaii while I vacation at the property? 
A: Yes. The governor of Hawaii approved a proclamation that mandates the use of face coverings as recommended by the Centers for Disease Control and Prevention, for both outdoor and indoor spaces. For further details, visit portal.ehawaii.gov.


Q: Will Team Members be wearing face coverings?
A: Yes. All Team Members will be wearing face coverings to carry out our Enhanced Care Guidelines, which incorporate Hilton CleanStay. For more information, visit our dedicated webpage at my.hgv.com/clean-stay.


Q: I do not have a face covering. Where can I get one?
AWe have a personal protective equipment (PPE) station on-site for your convenience. Here, you will find face coverings, gloves and hand sanitizer.